Effects of Training , Work Discipline , and Motivation Against Employee Performance at Islamic Bank

Penelitian ini bertujuan untuk mengetahui apakah pelatihan, disiplin kerja, dan motivasi mempengaruhi kinerja karyawan di Bank BNI Syariah Surakarta secara simultan dan parsial. Penelitian ini menggunakan jenis penelitian studi kasus yang berlokasi di Bank BNI Syariah Surakarta. Sampel yang diambil yaitu 100 responden. Teknik pengambilan sampel dalam penelitian ini menggunakan quota random sampling. Analisis data yang digunakan adalah 1) Uji Instrumen, 2) Uji hipotesis. Hasil penelitian menunjukkan bahwa: Pertama, ada pengaruh pelatihan terhadap kinerja karyawan Bank BNI Syariah Surakarta. Kedua, ada pengaruh disiplin kerja terhadap kinerja karyawan Bank BNI Syariah Surakarta. Ketiga, ada pengaruh motivasi terhadap kinerja karyawan Bank BNI Syariah Surakarta. Keempat, ada pengaruh pelatihan, disiplin kerja, dan motivasi secara simultan terhadap kinerja karyawan di Bank BNI Syariah Surakarta.


INTRODUCTION
Human resources is one of the most important assets for the progress and development of the company.Therefore in order to make human resources can be an input that will provide optimal results for the organization or company, it is necessary a management and each task will be able to succeed well depending on the human resources itself as the executor of activities within a company.Realizing the importance of human resources, a company must pay attention to the different needs of every employees.Because employees are basically the main drivers in all activities of the company.A growing company will always think of effective and efficient work to be easily controlled and assessed in order to make it easy to define employee performance.
Every company certainly needs people who are competent to advance their company (Tho'in, 2016: 160).An organization depends heavily on the poor development of the human resources itself.In companies that seek profit, this goal can be achieved well if employees get adequate training.Chusway Barry (2002) stated that training is the process of teaching skills and provide necessary knowledge, and attitudes so that they can carry out their responsibilities with the standards.Training is required at all times for new employees and who have been in the company for a long time.New employees who each time newly received by the company are need training before they perform the duties that are required.As for the old employees are need work discipline and work motivation because of the demands of the current tasks nor to prepare himself for being transferred or promoted to other positions.According to Mangkuprawira & Sjafri (2007) stated that work discipline is the nature of an employee who consciously, obeys certain rules, and rules of organization.Meanwhile, according to Istiyanto (2006) stated that work motivation is the driving force that resulted in a person or organization members want and volunteer to direct the ability in the form of skills, manpower and time to organize various activities that are his responsibility and fulfill his obligations in the context of achieving the goal and predetermined organizational goals.
Employee performance is an important factor in a company, on the things that affect employee performance is training, work discipline and work motivation aimed at improving performance and improve the skills and abilities of employees in line with technological advancements to become competent in the work and assist the company's operations (Yuana, 2011: 1).Employee performance is a tangible behavior that everyone displays as work performance generated by employees in accordance with their role in the company (Rivai, 2004).To determine the optimal performance, it required the provision of training, work discipline, good work motivation where the activity is given because basically the employees who work consists of people from different educational background, socioeconomic status and so on which will ultimately work together in the same work environment.
Human resources are an important factor in the organization, therefore the company is very concerned about the activities related to human resources as the party that makes the company as the institution of wealth creator.So from training, work discipline and high work motivation done not for the employees concerned but also for the company, which is expected to produce maximum performance then the goal of the company can be realized.
This study aims to determine whether training, work discipline, and motivation affect employee performance in Bank BNI Syariah Surakarta simultaneously and partially.

UNDERLYING THEORY Training
Training is a learning process that involves acquiring skills,

Work Discipline
The word discipline itself comes from the Latin "discipline" which means "the practice or education of propriety and spirituality and the development of character".This emphasizes on helping employees to develop a proper attitude toward their work.Discipline is a force that develops within the worker's own body that causes him to adjust voluntarily to the decisions, rules, and high values of work and behavior, Asmiarsih (2006).Work discipline according to Malayu Hasibuan (2005) is the awareness and willingness of a person to comply with corporate regulations and prevailing social norms.Discipline can be interpreted when employees always come and go on time, do all the work well, comply with all corporate rules and social norms that apply.Discipline must be enforced within a company organization, because without the support of good employee discipline, it is difficult for the company to realize its objectives.
Based on these opinions, it can be concluded that the discipline of employees is an attitude or behavior that shows the loyalty and obedience of a person or group of people against the rules set by the agency or organization both written and unwritten so that the expected work done effectively and efficiently.

Motivation
Motivation comes from the Latin word movere which means impulse, desire, cause, or reason someone doing something.With the provision of motivation is intended to provide stimulus to employees concerned so that employees are working with all his efforts.
According to Mathis (2006) motivation is the desire in a person that causes the person to act.Usually people act for a reason to achieve goals.Understanding motivation is important because performance, reactions to compensation and other human resource issues are affected and influence motivation.Therev are varies approach to understanding motivation, because different theories develop their own views and models.The theory of human motivation developed by Maslow in Mathis (2006) classifies human needs into five categories that rise in a certain order.Before more fundamental needs are met, one will not strive to meet higher needs.Maslow's famous hierarchy consists of physiological needs, the need for safety and security, the need for togetherness and compassion, the need for self-actualization.
A person's needs are the basis for the motivational model.A need is a deficiency that is felt by a person at a certain moment that creates a stress that causes a desire.Employees will try to cover the shortcomings by doing a better activity in carrying out its work.By doing more activities and better employees will get better results so that their desires can be fulfilled.The desire that arises in the employee can come from within himself or from outside himself, both from his work environment and from outside his work environment.
Motivation is not something that stands alone, but there are several factors that influence it.

Employee Performance
Employee performance is often defined as the achievement of tasks, where employees in the work must be in accordance with the work program of the organization to show the level of organizational performance in achieving the vision, mission, and goals of the organization.Employee performance is the work of employees in the achievement of tasks that must be done in the company, Simamora (2004) Performance appraisal generally covers both qualitative and quantitative aspects of performance implementation of the work.According Mathis (2006: 113) factors that affect employee performance is the ability of employees for the job, the level of business is poured, and the organizational support it receives.In relation to any management function, human resource management activities should be developed, evaluated, and modified as necessary so they can contribute to the competitive performance of organizations and individuals in the workplace.Factors that affect employees in the work, namely the ability of employees to do the work, the level of business devoted, and support the organization.
Employee performance decreases when one or more of these factors are reduced.For example, some employees have the ability to do their job and work hard, but the organization provides the ancient equipment.

The Relationship between Training, Work Discipline, Motivation with Employee Performance
Professional quality of human resources closely related to employee performance in a company.Performance is the implementation or application of an employee's ability in the field of work entrusted to him.Therefore, in this era of globalization companies must have employees or workers who have good performance quality so that the productivity of the company will increase.This fact shows that human resources plays a role as one of the factors that influence the success or failure of the company in achieving the vision and mission of the company.In the other words the performance of the company is strongly influenced and depends on the quality and ability of the employees owned.Because the quality and ability of qualified employees will result in good employee performance as well, and with good employee performance, of course the company's performance will increase.
To achieve the performance of qualified and professional employees, concrete, consistent and sustainable action is required.Concrete efforts that can support the improvement of employee's professional performance are training, motivation, and work discipline.These three factors assessed very decisive, because if the attention and well done, then a positive impact for improving the quality of human resources or employee performance.
According to Budiharjo (2015) in today's global era, where business competition becomes tighter, there is no other choice for a company to always try to win in every competition.For that matter, the human recourses owned by company must be qualified human resources.One of the ways to obtain qualified human resources is through the efforts mentioned above, which are conducting trainings, providing real    Based on table 5, the reliability test result of attention variable it can be seen that each question point have the value of cronbach's alpha that is greater than 0,6 (critical r).Alpha value that is greater than 0,6 (critical r) shows the veriable used.

Work Discipline
Based on the table 7 above, it can be known that the data score of disciline work variable is between 16-38.From the data it obtained mean value of 27.35 and deviation standard of 3.937.

Employee Performance
Based on the table 9, it can be known tha the data score of employee perfromance variable is around 22 -50.From the data it obtained mean value of 38.87 and deviation standard of 6.922.The tcount value of motivation variable of 2.851 is greater than ttable = 1.98, then Ho is rejected and accepted alternative hypothesis that means that motivation variable significantly affect employee performance.The result of this research is in line with the research conducted by Wiratama and sintaasih (2013) which found that training effect positive and significant on employee performance, also the research conducted by Suci and Idrus (2015) which found stated that tarining has positive effect to imporve employee performance.

The Influence of Work Discipline on Employee Performance
Regression coeficient of work discipline variable (X2) is 0,444, means if work discipline (X2) increases one point while the other variable in remain condition then work discipline variable can give positive contribution on employee perfromance of 0,444 point.Tcount value of work discipline variable is 2,787 that is bigger than ttable = 1,98, then H0 rejected and alternative hypothesis accepted which means work discipline variable have significant effect on employee performance.
Work discipline according to Malayu Hasibuan ( 2005) is the awareness and willingness of a person to comply with corporate regulations and prevailing social norms.Discipline can be interpreted when employees always come and go on time, do all the work well, comply with all corporate rules and social norms that apply.Discipline must be enforced within a company organization, because without the support of good employee discipline, it is difficult for the company to realize its objectives.The results of this study are relevant to Widi's research, Purnama Sari (2011) stated that work discipline has a positive and significant effect on the performance of Civil Servant of Pegali-Juana River Region.

The influence of Motivation on Employee Performance
The regression coefficient of motivation variable (X3) is 0,428, it means that if motivation (X3) increases one point while the other variable is in remain condition then motivation variable can give positive contribution to employee performance equal to 0,428 point.The value of tcount variable of motivation equal to 2,851 bigger than ttable = 1,98, hence Ho rejected and alternative hypothesis accepted means that motivation variable have significant effect to employee performance.A person's needs are the basis for the motivational model.A need is a deficiency that is felt by a person at a certain moment that creates a stress that causes a desire.Employees will try to cover the shortcomings by doing a better activity in carrying out its work.By doing more activities and better employees will get better results so that their desires can be fulfilled.The desire that arises in the employee can come from within himself or from outside himself, both from his work environment and from outside his work environment.Motivation is not something that stands alone, but there are several factors that influence it.
Motivation is encouragement or willingness someone expect to always provide motivation that can improve work productivity of employees.The results of this study are relevant to the research conducted by Eddy Madiono Sutanto (2013) whose work motivation (X2) has a positive and significant effect on employee performance (Y) in CV Haragon Surabaya.

CONCLUSION
Based on the various descriptions and results of the discussion above, it can be deduced as follows, there is an influence of training on the performance of employees of Bank BNI Syariah Surakarta, there is influence of work discipline on the performance of employees of Bank BNI Syariah Surakarta, there is influence of motivation to the employee performance of Bank BNI Syariah Surakarta, there is an influencet of training, work discipline, and motivation simultaneously on employee performance at Bank BNI.
Effect of Training...

Table 5 Variable Reliability Variable Reliability
Effect of Training...